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All Users , North Army Claims Processing Claims Handled Correctly |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| US MHS | 88 | 88 | 89 | 0 |
| ARMY | 87 | 86 | 87 | 0 |
| NORTH | 87 | 86 | 87 | 0 |
| North Army | 84 | 82 | 87 | 3 |
| Blanchfield ACH-Ft. Campbell | 93 | 88 | 97 | 4 |
| Ft Belvoir Community Hosp-FBCH | 81 | 87 | 80 | -1 |
| Guthrie AHC-Ft. Drum | 93 | 78 | 74 | -20 |
| Ireland ACH-Ft. Knox | 78 | 85 | 89 | 11 |
| Keller ACH-West Point | 70 | 86 | 92 | 22 |
| Kenner AHC-Ft. Lee | 79 | 92 | 91 | 12 |
| Kimbrough Amb Car Cen-Ft Meade | 92 | 80 | 88 | -5 |
| McDonald AHC-Ft. Eustis | *** | 83 | 88 | *** |
| Walter Reed AMC-Washington DC | 76 | 71 | 87 | 11 |
| Womack AMC-Ft. Bragg | 87 | 75 | 89 | 1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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