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All Users , North Navy Customer Service 2011 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 74 | 89 |
| US MHS | 73 | 87 |
| NAVY | 70 | 85 |
| NORTH | 74 | 88 |
| North Navy | 69 | 85 |
| FHCC-Formerly NHC Great Lakes | 76 | 83 |
| NBHC Little Creek | 79 | 95 |
| NBHC Navsta Sewells | 68 | 79 |
| NBHC Oceana | 62 | 79 |
| NH Camp Lejeune | 71 | 89 |
| NHC Annapolis | 74 | 82 |
| NHC Cherry Point | 63 | 71 |
| NHC Patuxent River | 76 | 83 |
| NHC Quantico | 75 | 79 |
| NMC Portsmouth | 70 | 83 |
| Naval Hlth Clinic New England | 73 | 90 |
| Walter Reed Natl Mil Med Cntr | 75 | 86 |
| Source: 2011 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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