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All Users , North Navy Customer Service Getting Information |
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| 2009 | 2010 | 2011 | Trend | |
| Benchmark | 74 | 74 | 74 | -1 |
| US MHS | 74 | 75 | 73 | -1 |
| NAVY | 68 | 71 | 70 | 3 |
| NORTH | 71 | 73 | 74 | 2 |
| North Navy | 65 | 69 | 69 | 4 |
| FHCC-Formerly NHC Great Lakes | 62 | 67 | 76 | 14 |
| NBHC Little Creek | 67 | 76 | 79 | 12 |
| NBHC Navsta Sewells | 60 | 75 | 68 | 8 |
| NBHC Oceana | 75 | 64 | 62 | -13 |
| NH Camp Lejeune | 72 | 60 | 71 | -1 |
| NHC Annapolis | 77 | 81 | 74 | -4 |
| NHC Cherry Point | *** | 87 | 63 | *** |
| NHC Patuxent River | 78 | 71 | 76 | -2 |
| NHC Quantico | 57 | 57 | 75 | 18 |
| NMC Portsmouth | 66 | 77 | 70 | 4 |
| Naval Hlth Clinic New England | 70 | 65 | 73 | 4 |
| Walter Reed Natl Mil Med Cntr | 63 | 70 | 75 | 13 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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