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Prime Enrollees , All Regions Customer Service |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 82 | 82 | 82 | 0 |
| US MHS | 81 | 80 | 80 | -1 |
| ARMY | 80 | 76 | 80 | 0 |
| NAVY | 76 | 77 | 77 | 1 |
| AIR FORCE | 80 | 78 | 79 | -2 |
| OTHER | 83 | 83 | 82 | -1 |
| JOINT SERVICE* | 83 | 76 | 75 | -7 |
| NORTH | 79 | 80 | 79 | -1 |
| North Army | 80 | 79 | 85 | 5 |
| North Navy | 74 | 75 | 75 | 2 |
| North Air Force | 79 | 80 | 78 | -1 |
| North Other | 81 | 84 | 79 | -2 |
| North Joint Service* | 83 | 76 | 75 | -7 |
| SOUTH | 82 | 79 | 81 | -1 |
| South Army | 77 | 74 | 78 | 1 |
| South Navy | 83 | 77 | 82 | -1 |
| South Air Force | 82 | 78 | 77 | -5 |
| South Other | 84 | 82 | 83 | -1 |
| WEST | 81 | 80 | 81 | -1 |
| West Army | 81 | 77 | 80 | -2 |
| West Navy | 77 | 78 | 77 | 0 |
| West Air Force | 80 | 78 | 80 | 0 |
| West Other | 85 | 84 | 84 | -1 |
| OVERSEAS | 80 | 73 | 78 | -2 |
| Overseas Europe | 82 | 71 | 78 | -4 |
| Overseas Pacific | 74 | 76 | 78 | 4 |
| Overseas Latin America | 89 | 82 | 82 | -7 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size * For 2010 and 2011, Walter Reed and Ft. Belvoir are included in North Joint Service despite not being classified as such until 2012  Download Page | ||||
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