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Prime Enrollees , South Army Customer Service Courteous Customer Service |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 90 | 90 | 90 | 0 |
| US MHS | 88 | 87 | 88 | 0 |
| ARMY | 87 | 85 | 87 | 0 |
| SOUTH | 89 | 87 | 89 | 0 |
| South Army | 84 | 85 | 88 | 4 |
| Bayne-Jones ACH-Ft. Polk | 80 | 86 | 95 | 15 |
| Brooke AMC-Ft. Sam Houston | 83 | 83 | 87 | 4 |
| Darnall ACH-Ft. Hood | 85 | 92 | 87 | 2 |
| Eisenhower AMC-Ft. Gordon | 84 | 91 | 87 | 3 |
| Fox AHC-Redstone Arsenal | 92 | 93 | 90 | -2 |
| Lyster AHC-Ft. Rucker | 85 | 95 | 77 | -9 |
| Martin ACH-Ft. Benning | 83 | 90 | 88 | 5 |
| Moncrief ACH-Ft. Jackson | 91 | 84 | 98 | 7 |
| Reynolds ACH-Ft. Sill | 94 | 66 | *** | *** |
| Winn ACH-Ft. Stewart | 76 | 76 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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