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Prime Enrollees , South Navy
Customer Service

Courteous Customer Service
  2010 2011 2012 Trend
Benchmark 90 90 90 0
US MHS 88 87 88 0
NAVY 83 83 86 3
SOUTH 89 87 89 0
South Navy 90 81 89 -1
NBHC Mayport 89 90 95 5
NH Beaufort 87 86 *** ***
NH Jacksonville 89 84 91 2
NH Pensacola 92 80 92 0
NHC Corpus Christi 88 89 82 -6
Naval Health Clinic Charleston 94 *** 74 -20
Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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