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Prime Enrollees , South Air Force
2012 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 84 85 93 82 87 56 72 79 79 92 78
US MHS 76 77 90 80 88 65 61 72 74 91 81
AIR FORCE 76 71 88 79 87 63 55 67 74 90 83
SOUTH 78 77 90 81 87 69 62 71 75 92 82
South Air Force 78 71 87 77 87 65 57 66 74 91 83
14th Med Grp-Columbus 83 74 90 72 84 66 62 65 70 92 86
17th Med Grp-Goodfellow 75 69 89 78 88 65 53 66 71 90 78
19th Medical Group-Little Rock 77 64 79 78 73 62 49 59 82 90 80
1st Spec Ops Med Grp-Hurlburt 72 65 86 59 86 62 50 70 74 90 85
20th Med Grp-Shaw 80 70 88 79 87 71 59 73 67 90 83
23rd Med Grp-Moody 80 70 86 *** *** 60 50 58 74 97 88
2nd Med Grp-Barksdale 72 67 78 71 83 55 43 55 81 90 83
325th Med Grp-Tyndall 78 71 88 80 84 62 53 64 65 93 83
359th Med Grp-Randolph 79 84 92 83 *** 67 64 70 77 93 78
42nd Medical Group-Maxwell 78 71 87 80 86 62 44 67 69 95 78
45th Med Grp-Patrick 86 75 92 87 91 71 59 73 76 89 88
59th Med Wing-Lackland 67 59 86 59 *** 57 58 61 67 89 79
628th Med Grp-Charleston 87 80 93 79 *** 52 49 70 85 88 86
6th Med Grp-MacDill 81 75 87 82 97 77 70 62 71 92 85
72nd Med Grp-Tinker 74 73 89 83 85 60 48 70 71 90 80
78th Med Grp-Robins 85 75 87 80 90 68 61 67 71 96 79
7th Med Grp-Dyess 86 72 84 81 87 59 56 59 85 86 79
81st Med Grp-Keesler 84 78 87 77 92 65 59 67 71 90 82
82nd Med Grp-Sheppard 80 69 82 82 91 57 52 60 72 93 87
96th Med Grp-Eglin 79 75 90 70 92 70 60 67 78 92 86
South Region-Air force 88 88 97 *** *** 76 76 83 75 89 85
Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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