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Prime Enrollees , South Air Force
Claims Processing

Claims Handled in a Reasonable Time
  2010 2011 2012 Trend
Benchmark 86 86 86 0
US MHS 86 86 87 1
AIR FORCE 86 86 86 0
SOUTH 85 86 86 2
South Air Force 85 85 87 2
14th Med Grp-Columbus 86 87 83 -3
17th Med Grp-Goodfellow 87 93 86 -1
19th Medical Group-Little Rock 82 85 72 -10
1st Spec Ops Med Grp-Hurlburt 82 80 86 4
20th Med Grp-Shaw 85 93 86 1
23rd Med Grp-Moody 84 *** *** ***
2nd Med Grp-Barksdale 80 83 83 3
325th Med Grp-Tyndall 85 90 85 0
359th Med Grp-Randolph 82 80 *** ***
42nd Medical Group-Maxwell 88 88 86 -2
45th Med Grp-Patrick 85 94 92 8
59th Med Wing-Lackland *** 76 *** ***
628th Med Grp-Charleston 82 *** *** ***
6th Med Grp-MacDill 88 85 98 9
72nd Med Grp-Tinker 90 76 85 -5
78th Med Grp-Robins 90 96 87 -3
7th Med Grp-Dyess 95 89 84 -11
81st Med Grp-Keesler 61 85 89 28
82nd Med Grp-Sheppard 79 86 92 13
96th Med Grp-Eglin 91 87 92 1
South Region-Air force 85 *** *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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