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Prime Enrollees , South Other
Customer Service
2012
  Getting Information Courteous Customer Service
Benchmark 74 90
US MHS 72 88
OTHER 74 89
SOUTH 73 89
South Other 76 90
Out of Catchment South Region 77 91
South Region-Other *** ***
Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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