|
Prime Enrollees , West Army Customer Service 2012 |
||
| Getting Information | Courteous Customer Service | |
| Benchmark | 74 | 90 |
| US MHS | 72 | 88 |
| ARMY | 73 | 87 |
| WEST | 73 | 88 |
| West Army | 74 | 85 |
| Evans ACH-Ft. Carson | 81 | 91 |
| Irwin ACH-Ft. Riley | *** | *** |
| L. Wood ACH-Ft. Leonard Wood | *** | *** |
| Madigan AMC-Ft. Lewis | 70 | 80 |
| Munson AHC-Ft. Leavenworth | 74 | 94 |
| R W Bliss AHC-Ft. Huachuca | 86 | 91 |
| Tripler AMC-Ft. Shafter | 63 | 77 |
| Weed ACH-Ft. Irwin | *** | *** |
| William Beaumont AMC-Ft. Bliss | 67 | 89 |
| Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||
![]() Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||