Prime Enrollees , 2012 Composite Scores, West Navy


Prime Enrollees , West Navy 2012 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	82	87	56	72	79	79	92	78
US MHS	76	77	90	80	88	65	61	72	74	91	81
NAVY	73	74	90	77	84	61	55	71	73	91	82
WEST	76	75	91	81	89	64	59	72	75	90	81
West Navy	71	71	90	77	88	60	52	70	74	91	83
NBHC NAS North Island	68	71	91	84	86	64	56	72	67	88	82
NBHC NTC San Diego	75	76	94	74	91	65	60	80	69	93	85
NBHC Port Hueneme	74	76	94	77	88	67	49	78	74	91	77
NH Bremerton	73	70	93	74	88	61	55	73	72	90	80
NH Camp Pendleton	78	77	87	80	92	71	56	64	77	93	83
NH LeMoore	78	80	83	97	89	67	53	66	72	92	80
NH Oak Harbor	78	83	96	85	91	57	55	72	60	86	84
NH Twentynine Palms	68	65	96	81	84	54	55	80	74	87	80
NHC Hawaii	70	68	90	92	97	62	57	66	71	91	84
NMC San Diego	74	73	93	79	85	66	59	73	80	92	84
TRICARE Outpatient-Chula Vista	80	75	86	85	*******	74	68	68	79	93	88
Source: 2012 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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