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Prime Enrollees , West Navy Customer Service Getting Information |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 74 | 74 | 74 | 0 |
| US MHS | 74 | 72 | 72 | -2 |
| NAVY | 70 | 71 | 68 | -1 |
| WEST | 74 | 73 | 73 | -1 |
| West Navy | 69 | 70 | 66 | -3 |
| NBHC NAS North Island | 61 | 66 | 81 | 20 |
| NBHC NTC San Diego | 62 | 51 | 62 | 0 |
| NBHC Port Hueneme | 76 | 84 | 68 | -8 |
| NH Bremerton | 75 | 70 | 66 | -9 |
| NH Camp Pendleton | 70 | 81 | 61 | -9 |
| NH LeMoore | 82 | 74 | 92 | 11 |
| NH Oak Harbor | 68 | 79 | 76 | 8 |
| NH Twentynine Palms | 57 | 78 | 71 | 14 |
| NHC Hawaii | 91 | 61 | 85 | -6 |
| NMC San Diego | 74 | 74 | 76 | 2 |
| TRICARE Outpatient-Chula Vista | 55 | 68 | 74 | 20 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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