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Prime Enrollees , West Air Force
How Well Doctors Communicate

Listens Carefully
  2010 2011 2012 Trend
Benchmark 93 93 93 0
US MHS 89 89 90 1
AIR FORCE 87 87 88 1
WEST 89 89 90 1
West Air Force 86 88 87 1
10th Med Group-USAF Academy CO 89 92 91 2
15th Med Grp-Hickam 88 96 *** ***
21st Med Grp-Peterson 81 79 81 0
30th Med Grp-Vandenberg 91 91 93 2
341st Med Grp-Malmstrom 90 82 86 -4
355th Med Grp-Davis Monthan 91 87 84 -7
366th Med Grp-Mountain Home 94 90 89 -5
377th Med Grp-Kirtland 81 80 90 9
3rd Med Grp-Elmendorf 84 87 84 0
509th Med Grp-Whiteman 95 89 83 -12
55th Med Grp-Offutt 86 90 93 7
56th Med Grp-Luke 88 86 91 3
5th Med Grp-Minot 86 93 93 7
60th Med Grp-Travis 88 87 84 -4
61st Med Group-Los Angeles 82 79 84 2
75th Med Grp-Hill 92 87 85 -6
90th Med Grp-F.E. Warren 86 87 87 1
92nd Med Grp-Fairchild 89 89 85 -4
95th Med Grp-Edwards 91 91 97 6
99th Med Grp-O'Callaghan Hosp 82 91 93 10
West Region-Air force 79 86 82 3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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