Prime Enrollees , Claims Processing , West Air Force


Prime Enrollees , West Air Force Claims Processing Claims Handled in a Reasonable Time
	2010	2011	2012	Trend
Benchmark	86	86	86	0
US MHS	86	86	87	1
AIR FORCE	86	86	86	0
WEST	89	89	88	-1
West Air Force	89	89	87	-2
10th Med Group-USAF Academy CO	83	86	90	7
15th Med Grp-Hickam	*******	*******	*******	*******
21st Med Grp-Peterson	94	88	93	-1
30th Med Grp-Vandenberg	94	89	89	-5
341st Med Grp-Malmstrom	92	94	88	-4
355th Med Grp-Davis Monthan	87	89	92	4
366th Med Grp-Mountain Home	95	88	95	0
377th Med Grp-Kirtland	89	88	93	4
3rd Med Grp-Elmendorf	89	86	83	-7
509th Med Grp-Whiteman	90	88	98	8
55th Med Grp-Offutt	85	90	89	4
56th Med Grp-Luke	96	95	90	-6
5th Med Grp-Minot	94	93	92	-2
60th Med Grp-Travis	86	83	92	6
61st Med Group-Los Angeles	90	90	72	-19
75th Med Grp-Hill	84	89	94	10
90th Med Grp-F.E. Warren	88	91	97	9
92nd Med Grp-Fairchild	92	90	79	-14
95th Med Grp-Edwards	95	87	93	-3
99th Med Grp-O'Callaghan Hosp	92	84	87	-5
West Region-Air force	90	92	87	-3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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