 |
 |
|||
|
Prime Enrollees , West Other Customer Service Getting Information |
||||
| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 74 | 74 | 74 | 0 |
| US MHS | 74 | 72 | 72 | -2 |
| OTHER | 76 | 77 | 74 | -2 |
| WEST | 74 | 73 | 73 | -1 |
| West Other | 78 | 79 | 77 | -1 |
| Out of Catchment West Region | 77 | 78 | 79 | 2 |
| West Region-Other | *** | 82 | 71 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||