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Prime Enrollees , Overseas Pacific
2012 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 84 85 93 82 87 56 72 79 79 92 78
US MHS 76 77 90 80 88 65 61 72 74 91 81
OVERSEAS 71 76 89 78 77 61 57 67 74 91 81
Overseas Pacific 69 77 89 78 65 59 53 64 75 91 82
18th Med Grp-Kadena AB 59 69 84 76 *** 64 55 61 73 90 89
35th Med Grp-Misawa 76 82 *** *** *** 61 52 *** *** 94 77
374th Med Grp-Yokota AB 71 74 85 *** *** 56 54 57 *** 96 82
51st Med Grp-Osan AB 61 87 *** *** *** 57 65 67 82 72 82
Brian Allgood ACH-Seoul 66 78 84 *** *** 57 50 54 70 93 78
NH Guam-Agana 75 82 99 *** *** 67 57 73 80 93 82
NH Okinawa 73 74 80 *** *** 57 48 59 68 89 84
NH Yokosuka 68 73 94 *** *** 56 53 74 75 89 79
Pacific-Air force 78 79 99 *** *** 68 56 74 *** 91 90
Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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