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Prime Enrollees , Overseas Latin America Claims Processing Claims Handled in a Reasonable Time |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 86 | 86 | 87 | 1 |
| OVERSEAS | 81 | 78 | 73 | -8 |
| Overseas Latin America | 78 | 75 | 67 | -10 |
| Out of Catchment Latin America | 74 | 74 | 62 | -13 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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