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Prime Enrollees , North Army
2012 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 84 85 93 82 87 56 72 79 79 92 78
US MHS 76 77 90 80 88 65 61 72 74 91 81
ARMY 74 75 90 80 86 65 60 71 75 90 80
NORTH 74 78 91 79 86 63 61 72 73 90 81
North Army 75 79 92 85 91 64 63 72 74 88 80
Blanchfield ACH-Ft. Campbell 80 80 89 75 88 66 64 64 80 93 74
Guthrie AHC-Ft. Drum 73 77 90 79 78 65 56 66 80 93 80
Ireland ACH-Ft. Knox 82 83 92 81 93 62 56 77 60 91 77
Keller ACH-West Point 73 83 96 *** *** 57 49 87 64 87 79
Kenner AHC-Ft. Lee 79 84 93 85 92 75 70 81 70 91 78
Kimbrough Amb Car Cen-Ft Meade 76 81 95 88 88 63 73 78 72 92 82
McDonald AHC-Ft. Eustis 77 81 90 81 88 59 59 58 66 88 79
Womack AMC-Ft. Bragg 71 79 91 84 92 67 61 72 82 85 83
Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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