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Prime Enrollees , North Army Claims Processing Claims Handled Correctly |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 88 | 88 | 88 | 0 |
| US MHS | 87 | 88 | 88 | 2 |
| ARMY | 86 | 87 | 87 | 0 |
| NORTH | 85 | 86 | 86 | 2 |
| North Army | 80 | 87 | 91 | 11 |
| Blanchfield ACH-Ft. Campbell | 90 | 96 | 90 | -1 |
| Guthrie AHC-Ft. Drum | 77 | 73 | 83 | 6 |
| Ireland ACH-Ft. Knox | 93 | 87 | 90 | -3 |
| Keller ACH-West Point | 86 | 89 | *** | *** |
| Kenner AHC-Ft. Lee | 91 | 90 | 93 | 2 |
| Kimbrough Amb Car Cen-Ft Meade | 80 | 87 | 83 | 4 |
| McDonald AHC-Ft. Eustis | 84 | 87 | 88 | 4 |
| Womack AMC-Ft. Bragg | 70 | 87 | 91 | 21 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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