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Prime Enrollees , North Navy 2012 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 84 | 85 | 93 | 82 | 87 | 56 | 72 | 79 | 79 | 92 | 78 |
| US MHS | 76 | 77 | 90 | 80 | 88 | 65 | 61 | 72 | 74 | 91 | 81 |
| NAVY | 73 | 74 | 90 | 77 | 84 | 61 | 55 | 71 | 73 | 91 | 82 |
| NORTH | 74 | 78 | 91 | 79 | 86 | 63 | 61 | 72 | 73 | 90 | 81 |
| North Navy | 72 | 72 | 92 | 75 | 81 | 57 | 55 | 71 | 73 | 90 | 81 |
| FHCC-Formerly NHC Great Lakes | 70 | 63 | 92 | 73 | 77 | 61 | 63 | 72 | 59 | 92 | 73 |
| NBHC Little Creek | 73 | 76 | 95 | 79 | 95 | 64 | 69 | 77 | 69 | 91 | 80 |
| NBHC Navsta Sewells | 74 | 73 | 94 | 70 | 93 | 63 | 58 | 77 | 83 | 94 | 84 |
| NBHC Oceana | 77 | 78 | 96 | *** | *** | 68 | 62 | 81 | 79 | 93 | 85 |
| NH Camp Lejeune | 71 | 79 | 88 | 86 | 97 | 55 | 51 | 70 | 72 | 89 | 78 |
| NHC Annapolis | 64 | 76 | 91 | 75 | 72 | 54 | 53 | 68 | 81 | 86 | 84 |
| NHC Cherry Point | 75 | 69 | 91 | 88 | 78 | 60 | 51 | 67 | 68 | 88 | 85 |
| NHC Patuxent River | 79 | 74 | 97 | 79 | 88 | 67 | 61 | 82 | 72 | 92 | 82 |
| NHC Quantico | 67 | 72 | 86 | 79 | 79 | 52 | 54 | 67 | 70 | 94 | 80 |
| NMC Portsmouth | 74 | 74 | 93 | 71 | 84 | 60 | 62 | 77 | 76 | 90 | 78 |
| Naval Hlth Clinic New England | 82 | 77 | 92 | 83 | 82 | 54 | 56 | 73 | 76 | 93 | 81 |
| Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||||||||||
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