Enrollees with Military PCM , 2012 Composite Scores, All Regions


Enrollees with Military PCM , All Regions 2012 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Trends
Benchmark	84	85	93	82	87	56	72	79	79	92	78
US MHS	74	73	89	78	86	63	57	69	73	90	82
ARMY	74	74	89	80	86	64	59	70	74	91	80
NAVY	72	73	90	77	84	61	54	70	72	91	82
AIR FORCE	75	70	87	78	87	62	54	65	73	90	83
OTHER	77	81	94	82	87	62	62	76	76	90	83
JOINT SERVICE	59	64	84	70	81	61	52	61	69	89	80
NORTH	72	74	91	78	85	61	57	70	72	89	81
North Army	75	78	92	84	90	64	62	71	73	88	80
North Navy	71	71	91	75	81	57	54	70	73	90	81
North Air Force	75	69	89	77	85	63	53	67	72	91	85
North Other	76	82	95	78	83	60	61	80	74	88	83
North Joint Service	59	64	84	70	81	61	52	61	69	89	80
SOUTH	75	73	88	79	85	66	58	69	75	91	83
South Army	72	71	87	77	80	65	59	70	76	91	82
South Navy	77	79	89	82	85	69	59	71	71	92	84
South Air Force	78	70	87	76	87	64	56	65	74	91	84
South Other	76	81	91	87	94	65	63	75	79	88	82
WEST	74	72	89	78	88	62	55	68	74	91	82
West Army	75	73	90	79	88	64	57	70	73	91	79
West Navy	70	70	89	76	87	61	51	69	74	91	83
West Air Force	74	68	87	79	89	60	52	65	74	90	82
West Other	79	80	95	82	87	63	66	73	75	93	84
OVERSEAS	71	75	88	78	77	60	56	66	74	91	81
Overseas Europe	73	75	88	77	83	63	59	69	74	91	79
Overseas Pacific	68	76	89	78	66	58	53	63	74	91	81
Overseas Latin America	*******	*******	*******	*******	*******	51	50	*******	*******	95	87
Source: 2012 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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