Enrollees with Military PCM , How Well Doctors Communicate , All Regions


Enrollees with Military PCM , All Regions How Well Doctors Communicate 2012
	Listens Carefully	Explains so You Can Understand	Shows Respect	Spends Time with You
Benchmark	93	95	95	90
US MHS	89	92	91	86
ARMY	88	93	91	86
NAVY	89	92	91	88
AIR FORCE	87	90	89	83
OTHER	92	95	96	92
JOINT SERVICE	84	88	88	77
NORTH	90	94	92	87
North Army	91	96	92	87
North Navy	91	92	91	90
North Air Force	88	91	90	86
North Other	94	97	97	93
North Joint Service	84	88	88	77
SOUTH	88	90	89	84
South Army	87	89	89	84
South Navy	88	92	90	86
South Air Force	88	90	89	82
South Other	90	92	92	90
WEST	88	92	91	86
West Army	89	93	92	88
West Navy	88	92	91	87
West Air Force	86	90	88	82
West Other	93	97	98	93
OVERSEAS	86	92	90	85
Overseas Europe	86	92	89	86
Overseas Pacific	86	93	91	84
Overseas Latin America	*******	*******	*******	*******
Source: 2012 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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