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Enrollees with Military PCM , All Regions How Well Doctors Communicate Listens Carefully |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 93 | 93 | 93 | 0 |
| US MHS | 88 | 87 | 89 | 1 |
| ARMY | 88 | 87 | 88 | 1 |
| NAVY | 87 | 87 | 89 | 2 |
| AIR FORCE | 86 | 87 | 87 | 1 |
| OTHER | 93 | 90 | 92 | 0 |
| JOINT SERVICE* | 89 | 86 | 84 | -5 |
| NORTH | 88 | 86 | 90 | 2 |
| North Army | 87 | 84 | 91 | 4 |
| North Navy | 87 | 84 | 91 | 4 |
| North Air Force | 87 | 88 | 88 | 1 |
| North Other | 93 | 91 | 94 | 1 |
| North Joint Service* | 89 | 86 | 84 | -5 |
| SOUTH | 88 | 88 | 88 | 0 |
| South Army | 88 | 91 | 87 | -1 |
| South Navy | 87 | 85 | 88 | 1 |
| South Air Force | 87 | 86 | 88 | 0 |
| South Other | 91 | 89 | 90 | -1 |
| WEST | 88 | 87 | 88 | 1 |
| West Army | 89 | 84 | 89 | 0 |
| West Navy | 86 | 90 | 88 | 2 |
| West Air Force | 86 | 87 | 86 | 1 |
| West Other | 96 | 92 | 93 | -4 |
| OVERSEAS | 87 | 87 | 86 | -1 |
| Overseas Europe | 87 | 87 | 86 | -2 |
| Overseas Pacific | 86 | 90 | 86 | 0 |
| Overseas Latin America | 82 | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size * For 2010 and 2011, Walter Reed and Ft. Belvoir are included in North Joint Service despite not being classified as such until 2012  Download Page | ||||
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