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Enrollees with Military PCM , North Air Force Customer Service 2012 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 74 | 90 |
| US MHS | 70 | 87 |
| AIR FORCE | 70 | 86 |
| NORTH | 70 | 86 |
| North Air Force | 68 | 86 |
| 375th Med Grp-Scott | 65 | 81 |
| 633rd Med Grp Langley-Eustis | 62 | 92 |
| 66th Med Grp-Hanscom | 70 | 83 |
| 779th Med Grp-Andrews | 80 | 84 |
| 87th Med Grp-McGuire | 63 | 77 |
| 88th Med Grp-Wright-Patterson | 76 | 87 |
| North Region-Air force | 70 | 93 |
| Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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