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Enrollees with Military PCM , South Army Customer Service 2012 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 74 | 90 |
| US MHS | 70 | 87 |
| ARMY | 73 | 87 |
| SOUTH | 70 | 88 |
| South Army | 68 | 87 |
| Bayne-Jones ACH-Ft. Polk | *** | *** |
| Brooke AMC-Ft. Sam Houston | 68 | 83 |
| Darnall ACH-Ft. Hood | *** | *** |
| Eisenhower AMC-Ft. Gordon | 77 | 85 |
| Fox AHC-Redstone Arsenal | 80 | 88 |
| Lyster AHC-Ft. Rucker | 68 | 77 |
| Martin ACH-Ft. Benning | *** | *** |
| Moncrief ACH-Ft. Jackson | 78 | 96 |
| Reynolds ACH-Ft. Sill | *** | *** |
| Winn ACH-Ft. Stewart | *** | *** |
| Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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