 |
 |
|
|
Enrollees with Military PCM , South Navy Customer Service 2012 |
||
| Getting Information | Courteous Customer Service | |
| Benchmark | 74 | 90 |
| US MHS | 70 | 87 |
| NAVY | 68 | 86 |
| SOUTH | 70 | 88 |
| South Navy | 75 | 88 |
| NBHC Mayport | 81 | 95 |
| NH Beaufort | *** | *** |
| NH Jacksonville | 96 | 98 |
| NH Pensacola | 68 | 91 |
| NHC Corpus Christi | 67 | 81 |
| Naval Health Clinic Charleston | 65 | 73 |
| Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||