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Enrollees with Military PCM , South Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 84 | 85 | 86 | 1 |
| NAVY | 83 | 86 | 83 | 0 |
| SOUTH | 83 | 83 | 85 | 2 |
| South Navy | 81 | 85 | 84 | 4 |
| NBHC Mayport | 77 | 90 | 92 | 15 |
| NH Beaufort | 86 | 87 | *** | *** |
| NH Jacksonville | 70 | 88 | 86 | 16 |
| NH Pensacola | 86 | 78 | 87 | 1 |
| NHC Corpus Christi | 81 | 88 | 78 | -3 |
| Naval Health Clinic Charleston | 86 | *** | 80 | -6 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||