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Enrollees with Military PCM , South Air Force
How Well Doctors Communicate
2012
  Listens Carefully Explains so You Can Understand Shows Respect Spends Time with You
Benchmark 93 95 95 90
US MHS 89 92 91 86
AIR FORCE 87 90 89 83
SOUTH 88 90 89 84
South Air Force 88 90 89 82
14th Med Grp-Columbus 88 95 88 85
17th Med Grp-Goodfellow 90 93 91 81
19th Medical Group-Little Rock 78 83 82 74
1st Spec Ops Med Grp-Hurlburt 87 88 86 82
20th Med Grp-Shaw 87 86 93 85
23rd Med Grp-Moody 90 88 89 76
2nd Med Grp-Barksdale 80 82 79 71
325th Med Grp-Tyndall 88 93 90 79
359th Med Grp-Randolph 91 94 94 87
42nd Medical Group-Maxwell 84 88 92 80
45th Med Grp-Patrick 90 94 93 87
59th Med Wing-Lackland 89 88 84 81
628th Med Grp-Charleston 93 93 93 90
6th Med Grp-MacDill 86 90 89 81
72nd Med Grp-Tinker 90 92 91 82
78th Med Grp-Robins 86 88 91 82
7th Med Grp-Dyess 85 88 86 76
81st Med Grp-Keesler 87 91 89 79
82nd Med Grp-Sheppard 80 86 84 76
96th Med Grp-Eglin 91 89 89 83
South Region-Air force 97 98 98 94
Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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