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Enrollees with Military PCM , South Air Force
How Well Doctors Communicate

Listens Carefully
  2010 2011 2012 Trend
Benchmark 93 93 93 0
US MHS 88 87 89 1
AIR FORCE 86 87 87 1
SOUTH 88 88 88 0
South Air Force 87 86 88 0
14th Med Grp-Columbus 92 88 88 -4
17th Med Grp-Goodfellow 86 84 90 5
19th Medical Group-Little Rock 78 86 78 0
1st Spec Ops Med Grp-Hurlburt 87 87 87 0
20th Med Grp-Shaw 92 90 87 -5
23rd Med Grp-Moody 90 80 90 0
2nd Med Grp-Barksdale 82 80 80 -3
325th Med Grp-Tyndall 86 84 88 2
359th Med Grp-Randolph 92 91 91 -2
42nd Medical Group-Maxwell 85 87 84 -1
45th Med Grp-Patrick 85 89 90 4
59th Med Wing-Lackland 85 88 89 4
628th Med Grp-Charleston 85 90 93 8
6th Med Grp-MacDill 91 86 86 -5
72nd Med Grp-Tinker 85 81 90 5
78th Med Grp-Robins 95 77 86 -9
7th Med Grp-Dyess 91 80 85 -5
81st Med Grp-Keesler 85 86 87 2
82nd Med Grp-Sheppard 82 79 80 -2
96th Med Grp-Eglin 88 83 91 3
South Region-Air force 89 90 97 8
Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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