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Enrollees with Military PCM , South Air Force
Claims Processing

Claims Handled Correctly
  2010 2011 2012 Trend
Benchmark 88 88 88 0
US MHS 86 87 87 1
AIR FORCE 86 88 87 1
SOUTH 85 86 85 0
South Air Force 86 87 87 1
14th Med Grp-Columbus 86 88 85 -1
17th Med Grp-Goodfellow 93 90 89 -4
19th Medical Group-Little Rock 84 89 73 -10
1st Spec Ops Med Grp-Hurlburt 85 83 82 -3
20th Med Grp-Shaw 83 94 88 5
23rd Med Grp-Moody *** *** *** ***
2nd Med Grp-Barksdale 84 79 84 -1
325th Med Grp-Tyndall 90 92 84 -6
359th Med Grp-Randolph 91 79 *** ***
42nd Medical Group-Maxwell 88 88 87 -1
45th Med Grp-Patrick 88 97 89 1
59th Med Wing-Lackland *** 80 *** ***
628th Med Grp-Charleston 85 *** *** ***
6th Med Grp-MacDill 90 86 96 6
72nd Med Grp-Tinker 86 81 84 -2
78th Med Grp-Robins 89 95 94 5
7th Med Grp-Dyess 97 89 90 -8
81st Med Grp-Keesler 69 85 96 27
82nd Med Grp-Sheppard 82 85 89 8
96th Med Grp-Eglin 91 89 96 6
South Region-Air force *** *** *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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