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Enrollees with Military PCM , West Army Customer Service 2012 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 74 | 90 |
| US MHS | 70 | 87 |
| ARMY | 73 | 87 |
| WEST | 71 | 86 |
| West Army | 74 | 85 |
| Evans ACH-Ft. Carson | *** | *** |
| Irwin ACH-Ft. Riley | *** | *** |
| L. Wood ACH-Ft. Leonard Wood | *** | *** |
| Madigan AMC-Ft. Lewis | 74 | 82 |
| Munson AHC-Ft. Leavenworth | 73 | 93 |
| R W Bliss AHC-Ft. Huachuca | 85 | 90 |
| Tripler AMC-Ft. Shafter | *** | *** |
| Weed ACH-Ft. Irwin | *** | *** |
| William Beaumont AMC-Ft. Bliss | *** | *** |
| Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||
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