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Enrollees with Military PCM , West Army Customer Service Getting Information |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 74 | 74 | 74 | 0 |
| US MHS | 71 | 70 | 70 | 0 |
| ARMY | 71 | 67 | 73 | 2 |
| WEST | 71 | 70 | 71 | 0 |
| West Army | 71 | 68 | 74 | 3 |
| Evans ACH-Ft. Carson | *** | *** | *** | *** |
| Irwin ACH-Ft. Riley | 79 | 64 | *** | *** |
| L. Wood ACH-Ft. Leonard Wood | 77 | *** | *** | *** |
| Madigan AMC-Ft. Lewis | 64 | 79 | 74 | 10 |
| Munson AHC-Ft. Leavenworth | 79 | 77 | 73 | -6 |
| R W Bliss AHC-Ft. Huachuca | 78 | 62 | 85 | 7 |
| Tripler AMC-Ft. Shafter | 76 | *** | *** | *** |
| Weed ACH-Ft. Irwin | 78 | 79 | *** | *** |
| William Beaumont AMC-Ft. Bliss | 63 | 60 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||