 |
 |
|||
|
Enrollees with Military PCM , West Army Customer Service Courteous Customer Service |
||||
| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 90 | 90 | 90 | 0 |
| US MHS | 86 | 86 | 87 | 0 |
| ARMY | 87 | 84 | 87 | 0 |
| WEST | 87 | 86 | 86 | 0 |
| West Army | 89 | 84 | 85 | -4 |
| Evans ACH-Ft. Carson | *** | *** | *** | *** |
| Irwin ACH-Ft. Riley | 94 | 78 | *** | *** |
| L. Wood ACH-Ft. Leonard Wood | 79 | *** | *** | *** |
| Madigan AMC-Ft. Lewis | 96 | 89 | 82 | -14 |
| Munson AHC-Ft. Leavenworth | 91 | 82 | 93 | 2 |
| R W Bliss AHC-Ft. Huachuca | 83 | 89 | 90 | 7 |
| Tripler AMC-Ft. Shafter | *** | *** | *** | *** |
| Weed ACH-Ft. Irwin | 97 | 87 | *** | *** |
| William Beaumont AMC-Ft. Bliss | 88 | 78 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||