Enrollees with Military PCM , 2012 Composite Scores, West Navy


Enrollees with Military PCM , West Navy 2012 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	82	87	56	72	79	79	92	78
US MHS	74	73	89	78	86	63	57	69	73	90	82
NAVY	72	73	90	77	84	61	54	70	72	91	82
WEST	74	72	89	78	88	62	55	68	74	91	82
West Navy	70	70	89	76	87	61	51	69	74	91	83
NBHC NAS North Island	68	71	90	84	85	63	56	72	66	88	82
NBHC NTC San Diego	75	76	93	73	90	65	59	80	69	93	87
NBHC Port Hueneme	73	75	94	78	88	67	50	78	72	91	76
NH Bremerton	73	69	92	71	84	60	56	69	74	91	80
NH Camp Pendleton	70	73	80	75	*******	67	41	55	71	93	84
NH LeMoore	77	77	80	96	90	66	54	63	80	92	83
NH Oak Harbor	80	82	94	83	87	57	54	70	61	86	84
NH Twentynine Palms	68	64	96	81	87	54	53	78	75	87	80
NHC Hawaii	69	68	90	92	97	62	56	66	70	91	85
NMC San Diego	70	68	94	75	*******	62	53	71	83	90	86
TRICARE Outpatient-Chula Vista	79	74	85	83	*******	73	65	66	78	93	88
Source: 2012 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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