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Enrollees with Military PCM , West Navy How Well Doctors Communicate 2012 |
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| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You | |
| Benchmark | 93 | 95 | 95 | 90 |
| US MHS | 89 | 92 | 91 | 86 |
| NAVY | 89 | 92 | 91 | 88 |
| WEST | 88 | 92 | 91 | 86 |
| West Navy | 88 | 92 | 91 | 87 |
| NBHC NAS North Island | 84 | 95 | 96 | 86 |
| NBHC NTC San Diego | 93 | 95 | 95 | 90 |
| NBHC Port Hueneme | 94 | 96 | 96 | 90 |
| NH Bremerton | 89 | 93 | 98 | 88 |
| NH Camp Pendleton | 81 | 94 | 77 | 70 |
| NH LeMoore | 81 | 79 | 82 | 79 |
| NH Oak Harbor | 93 | 96 | 95 | 93 |
| NH Twentynine Palms | 96 | 99 | 95 | 95 |
| NHC Hawaii | 87 | 91 | 92 | 91 |
| NMC San Diego | 92 | 92 | 97 | 95 |
| TRICARE Outpatient-Chula Vista | 85 | 86 | 88 | 81 |
| Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||