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Enrollees with Military PCM , West Navy Customer Service 2012 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 74 | 90 |
| US MHS | 70 | 87 |
| NAVY | 68 | 86 |
| WEST | 71 | 86 |
| West Navy | 65 | 87 |
| NBHC NAS North Island | 80 | 88 |
| NBHC NTC San Diego | 62 | 85 |
| NBHC Port Hueneme | 69 | 87 |
| NH Bremerton | 61 | 80 |
| NH Camp Pendleton | 50 | *** |
| NH LeMoore | 90 | 100 |
| NH Oak Harbor | 74 | 91 |
| NH Twentynine Palms | 70 | 91 |
| NHC Hawaii | 85 | 98 |
| NMC San Diego | 74 | 76 |
| TRICARE Outpatient-Chula Vista | 73 | 93 |
| Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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