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Enrollees with Military PCM , West Navy Customer Service |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 82 | 82 | 82 | 0 |
| US MHS | 78 | 78 | 78 | 0 |
| NAVY | 76 | 76 | 77 | 1 |
| WEST | 79 | 78 | 78 | 0 |
| West Navy | 76 | 78 | 76 | 0 |
| NBHC NAS North Island | 70 | 72 | 84 | 14 |
| NBHC NTC San Diego | 73 | 65 | 73 | 0 |
| NBHC Port Hueneme | 81 | 87 | 78 | -3 |
| NH Bremerton | 80 | 71 | 71 | -10 |
| NH Camp Pendleton | 74 | 85 | 75 | 1 |
| NH LeMoore | 79 | 87 | 96 | 17 |
| NH Oak Harbor | 78 | 75 | 83 | 5 |
| NH Twentynine Palms | 65 | 84 | 81 | 15 |
| NHC Hawaii | 88 | 71 | 92 | 4 |
| NMC San Diego | 75 | 73 | 75 | 0 |
| TRICARE Outpatient-Chula Vista | 71 | 73 | 83 | 12 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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