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Enrollees with Military PCM , West Navy Customer Service Getting Information |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 74 | 74 | 74 | 0 |
| US MHS | 71 | 70 | 70 | 0 |
| NAVY | 69 | 70 | 68 | -1 |
| WEST | 71 | 70 | 71 | 0 |
| West Navy | 68 | 70 | 65 | -3 |
| NBHC NAS North Island | 61 | 66 | 80 | 20 |
| NBHC NTC San Diego | 62 | 50 | 62 | 0 |
| NBHC Port Hueneme | 76 | 84 | 69 | -7 |
| NH Bremerton | 74 | 63 | 61 | -13 |
| NH Camp Pendleton | 67 | 76 | 50 | -17 |
| NH LeMoore | 77 | 77 | 90 | 13 |
| NH Oak Harbor | 67 | 62 | 74 | 7 |
| NH Twentynine Palms | 57 | 79 | 70 | 13 |
| NHC Hawaii | 89 | 60 | 85 | -4 |
| NMC San Diego | 64 | 69 | 74 | 10 |
| TRICARE Outpatient-Chula Vista | 54 | 67 | 73 | 19 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||