Enrollees with Military PCM , How Well Doctors Communicate , West Air Force


Enrollees with Military PCM , West Air Force How Well Doctors Communicate 2012
	Listens Carefully	Explains so You Can Understand	Shows Respect	Spends Time with You
Benchmark	93	95	95	90
US MHS	89	92	91	86
AIR FORCE	87	90	89	83
WEST	88	92	91	86
West Air Force	86	90	88	82
10th Med Group-USAF Academy CO	89	93	92	88
15th Med Grp-Hickam	*******	*******	*******	*******
21st Med Grp-Peterson	81	85	85	79
30th Med Grp-Vandenberg	93	97	91	91
341st Med Grp-Malmstrom	85	95	87	84
355th Med Grp-Davis Monthan	84	86	86	80
366th Med Grp-Mountain Home	88	92	87	83
377th Med Grp-Kirtland	89	90	90	84
3rd Med Grp-Elmendorf	84	89	85	82
509th Med Grp-Whiteman	83	90	86	79
55th Med Grp-Offutt	93	96	92	86
56th Med Grp-Luke	91	88	89	86
5th Med Grp-Minot	93	91	98	87
60th Med Grp-Travis	80	84	83	75
61st Med Group-Los Angeles	83	84	89	76
75th Med Grp-Hill	85	91	88	89
90th Med Grp-F.E. Warren	87	88	88	82
92nd Med Grp-Fairchild	84	93	90	84
95th Med Grp-Edwards	96	95	98	90
99th Med Grp-O'Callaghan Hosp	91	96	89	83
West Region-Air force	82	88	87	80
Source: 2012 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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