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Enrollees with Military PCM , West Air Force
Claims Processing

  2010 2011 2012 Trend
Benchmark 87 87 87 0
US MHS 85 86 86 1
AIR FORCE 86 87 87 1
WEST 89 89 88 -1
West Air Force 89 90 89 0
10th Med Group-USAF Academy CO 84 87 89 5
15th Med Grp-Hickam *** *** *** ***
21st Med Grp-Peterson 91 88 93 2
30th Med Grp-Vandenberg 92 89 90 -1
341st Med Grp-Malmstrom 92 93 90 -2
355th Med Grp-Davis Monthan 90 89 90 0
366th Med Grp-Mountain Home 94 96 92 -2
377th Med Grp-Kirtland 89 90 94 5
3rd Med Grp-Elmendorf 88 88 85 -3
509th Med Grp-Whiteman 92 89 95 3
55th Med Grp-Offutt 88 91 90 2
56th Med Grp-Luke 96 93 90 -5
5th Med Grp-Minot 93 95 90 -3
60th Med Grp-Travis *** 79 85 ***
61st Med Group-Los Angeles 87 90 80 -7
75th Med Grp-Hill 85 91 93 7
90th Med Grp-F.E. Warren 87 92 98 11
92nd Med Grp-Fairchild 93 91 77 -16
95th Med Grp-Edwards 95 87 94 -1
99th Med Grp-O'Callaghan Hosp 89 88 85 -4
West Region-Air force 92 91 89 -3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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