Enrollees with Military PCM , 2012 Composite Scores, West Other


Enrollees with Military PCM , West Other 2012 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	82	87	56	72	79	79	92	78
US MHS	74	73	89	78	86	63	57	69	73	90	82
OTHER	77	81	94	82	87	62	62	76	76	90	83
WEST	74	72	89	78	88	62	55	68	74	91	82
West Other	79	80	95	82	87	63	66	73	75	93	84
Out of Catchment West Region	77	81	95	82	85	60	71	80	76	90	84
West Region-Other	76	81	91	*******	*******	54	53	58	67	94	84
Source: 2012 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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