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Enrollees with Military PCM , West Other How Well Doctors Communicate 2012 |
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| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You | |
| Benchmark | 93 | 95 | 95 | 90 |
| US MHS | 89 | 92 | 91 | 86 |
| OTHER | 92 | 95 | 96 | 92 |
| WEST | 88 | 92 | 91 | 86 |
| West Other | 93 | 97 | 98 | 93 |
| Out of Catchment West Region | 92 | 97 | 98 | 93 |
| West Region-Other | 89 | 92 | 93 | 89 |
| Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||