Enrollees with Military PCM , 2012 Composite Scores, Overseas Europe


Enrollees with Military PCM , Overseas Europe 2012 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	82	87	56	72	79	79	92	78
US MHS	74	73	89	78	86	63	57	69	73	90	82
OVERSEAS	71	75	88	78	77	60	56	66	74	91	81
Overseas Europe	73	75	88	77	83	63	59	69	74	91	79
48th Med Grp-Lakenheath	75	75	87	77	*******	59	56	62	76	90	79
52nd Med Group-Spangdahlem	83	75	90	82	85	63	58	69	82	86	85
86th Medical Group-Ramstein	77	73	89	88	82	60	53	66	68	88	83
Bavaria Meddac	74	64	81	*******	*******	58	50	60	70	95	76
Europe-Air force	72	85	90	*******	91	67	64	67	60	90	90
Europe-Navy	77	83	87	*******	*******	65	57	70	67	93	85
Heidelberg Meddac	63	77	87	75	81	52	53	62	67	90	77
Landstuhl Regional Medcen	70	76	94	*******	*******	73	75	83	89	92	70
Out of Catchment Europe	*******	*******	*******	*******	*******	48	*******	*******	*******	88	84
Source: 2012 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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