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Enrollees with Military PCM , Overseas Pacific 2012 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 84 | 85 | 93 | 82 | 87 | 56 | 72 | 79 | 79 | 92 | 78 |
| US MHS | 74 | 73 | 89 | 78 | 86 | 63 | 57 | 69 | 73 | 90 | 82 |
| OVERSEAS | 71 | 75 | 88 | 78 | 77 | 60 | 56 | 66 | 74 | 91 | 81 |
| Overseas Pacific | 68 | 76 | 89 | 78 | 66 | 58 | 53 | 63 | 74 | 91 | 81 |
| 18th Med Grp-Kadena AB | 59 | 68 | 84 | 75 | *** | 64 | 54 | 61 | 73 | 90 | 89 |
| 35th Med Grp-Misawa | 74 | 81 | *** | *** | *** | 59 | 50 | *** | *** | 94 | 76 |
| 374th Med Grp-Yokota AB | 71 | 73 | 85 | *** | *** | 57 | 53 | 56 | *** | 96 | 83 |
| 51st Med Grp-Osan AB | 60 | 87 | *** | *** | *** | 56 | 65 | 67 | 81 | 72 | 81 |
| Brian Allgood ACH-Seoul | 65 | 76 | 83 | *** | *** | 55 | 48 | 54 | 68 | 94 | 76 |
| NH Guam-Agana | 75 | 80 | 98 | *** | *** | 63 | 57 | 71 | 77 | 92 | 80 |
| NH Okinawa | 73 | 74 | 79 | *** | *** | 57 | 48 | 60 | 69 | 89 | 84 |
| NH Yokosuka | 68 | 72 | 94 | *** | *** | 56 | 52 | 70 | 73 | 88 | 78 |
| Pacific-Air force | 78 | 78 | 99 | *** | *** | 67 | 56 | 74 | *** | 91 | 89 |
| Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||||||||||
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