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Enrollees with Military PCM , Overseas Latin America
Customer Service

Courteous Customer Service
  2010 2011 2012 Trend
Benchmark 90 90 90 0
US MHS 86 86 87 0
OVERSEAS 88 83 87 -1
Overseas Latin America *** *** *** ***
Out of Catchment Latin America *** *** *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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