Enrollees with Military PCM , 2012 Composite Scores, North Army


Enrollees with Military PCM , North Army 2012 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	84	85	93	82	87	56	72	79	79	92	78
US MHS	74	73	89	78	86	63	57	69	73	90	82
ARMY	74	74	89	80	86	64	59	70	74	91	80
NORTH	72	74	91	78	85	61	57	70	72	89	81
North Army	75	78	92	84	90	64	62	71	73	88	80
Blanchfield ACH-Ft. Campbell	80	78	93	*******	*******	64	65	62	78	93	79
Guthrie AHC-Ft. Drum	73	77	90	79	78	66	56	66	80	92	79
Ireland ACH-Ft. Knox	82	83	94	87	94	61	56	79	57	89	76
Keller ACH-West Point	75	85	95	*******	*******	60	53	87	64	87	79
Kenner AHC-Ft. Lee	79	83	92	85	92	75	70	80	70	91	76
Kimbrough Amb Car Cen-Ft Meade	75	80	94	88	88	63	71	77	71	92	82
McDonald AHC-Ft. Eustis	76	80	90	80	88	59	58	57	65	88	80
Womack AMC-Ft. Bragg	69	77	89	*******	*******	66	60	70	79	82	83
Source: 2012 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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