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Enrollees with Military PCM , North Navy How Well Doctors Communicate 2012 |
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| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You | |
| Benchmark | 93 | 95 | 95 | 90 |
| US MHS | 89 | 92 | 91 | 86 |
| NAVY | 89 | 92 | 91 | 88 |
| NORTH | 90 | 94 | 92 | 87 |
| North Navy | 91 | 92 | 91 | 90 |
| FHCC-Formerly NHC Great Lakes | 89 | 98 | 91 | 86 |
| NBHC Little Creek | 94 | 94 | 94 | 95 |
| NBHC Navsta Sewells | 93 | 94 | 93 | 94 |
| NBHC Oceana | 97 | 99 | 92 | 95 |
| NH Camp Lejeune | 85 | 82 | 85 | 82 |
| NHC Annapolis | 83 | 95 | 92 | 93 |
| NHC Cherry Point | 89 | 90 | 92 | 90 |
| NHC Patuxent River | 95 | 97 | 97 | 95 |
| NHC Quantico | 86 | 86 | 85 | 85 |
| NMC Portsmouth | 96 | 94 | 94 | 94 |
| Naval Hlth Clinic New England | 90 | 96 | 95 | 89 |
| Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||
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