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Enrollees with Military PCM , North Navy Customer Service 2012 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 74 | 90 |
| US MHS | 70 | 87 |
| NAVY | 68 | 86 |
| NORTH | 70 | 86 |
| North Navy | 66 | 84 |
| FHCC-Formerly NHC Great Lakes | 56 | 86 |
| NBHC Little Creek | 65 | 92 |
| NBHC Navsta Sewells | 62 | 78 |
| NBHC Oceana | *** | 83 |
| NH Camp Lejeune | 67 | 97 |
| NHC Annapolis | 61 | 89 |
| NHC Cherry Point | 81 | 92 |
| NHC Patuxent River | 69 | 88 |
| NHC Quantico | 75 | 83 |
| NMC Portsmouth | 61 | 69 |
| Naval Hlth Clinic New England | 80 | 86 |
| Source: 2012 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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