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Enrollees with Military PCM , North Navy Customer Service |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 82 | 82 | 82 | 0 |
| US MHS | 78 | 78 | 78 | 0 |
| NAVY | 76 | 76 | 77 | 1 |
| NORTH | 77 | 78 | 78 | 0 |
| North Navy | 74 | 75 | 75 | 1 |
| FHCC-Formerly NHC Great Lakes | 74 | 79 | 71 | -3 |
| NBHC Little Creek | 79 | 85 | 78 | 0 |
| NBHC Navsta Sewells | 80 | 74 | 70 | -10 |
| NBHC Oceana | 73 | 73 | *** | *** |
| NH Camp Lejeune | 68 | 77 | 82 | 14 |
| NHC Annapolis | 80 | 76 | 75 | -4 |
| NHC Cherry Point | 90 | 65 | 86 | -3 |
| NHC Patuxent River | 77 | 78 | 79 | 2 |
| NHC Quantico | 62 | 78 | 79 | 17 |
| NMC Portsmouth | 78 | 69 | 65 | -13 |
| Naval Hlth Clinic New England | 77 | 81 | 83 | 6 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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