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Enrollees with Military PCM , North Navy Customer Service Getting Information |
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| 2010 | 2011 | 2012 | Trend | |
| Benchmark | 74 | 74 | 74 | 0 |
| US MHS | 71 | 70 | 70 | 0 |
| NAVY | 69 | 70 | 68 | -1 |
| NORTH | 69 | 70 | 70 | 0 |
| North Navy | 67 | 69 | 66 | -1 |
| FHCC-Formerly NHC Great Lakes | 67 | 78 | 56 | -11 |
| NBHC Little Creek | 75 | 77 | 65 | -11 |
| NBHC Navsta Sewells | 73 | 68 | 62 | -11 |
| NBHC Oceana | 62 | 63 | *** | *** |
| NH Camp Lejeune | 53 | 65 | 67 | 14 |
| NHC Annapolis | 80 | 72 | 61 | -19 |
| NHC Cherry Point | 86 | 61 | 81 | -5 |
| NHC Patuxent River | 71 | 75 | 69 | -2 |
| NHC Quantico | 55 | 76 | 75 | 20 |
| NMC Portsmouth | 77 | 67 | 61 | -16 |
| Naval Hlth Clinic New England | 64 | 72 | 80 | 16 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2010 through 2012
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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